Will my whole bouquet be preserved?
Not necessarily. Your bouquet is carefully dismantled and assessed on arrival — wilted, damaged or unsuitable flowers are removed, and we work with the flowers best suited to your selected keepsake, plus a few extra to allow for natural losses during drying. Unused or unsuitable flowers are discarded and cannot be returned.
Will the colours stay exactly the same?
Almost all flowers experience some natural colour change during drying — white flowers especially, which can develop soft ivory, cream or yellow tones. This is a natural characteristic of preserved flowers, not a fault, and colour can continue to shift gently after your keepsake is complete.
How long does the whole process take?
Drying alone takes approximately 6–8 weeks. Once dried, your keepsake still needs selecting, designing, constructing and finishing — so the overall process is generally 3–4 months from the time we receive your flowers. Hot or humid weather can extend these times.
How do I get my bouquet to Rebouquet?
Same-day delivery gives the best result. You can drop it off locally in Ropes Crossing by arrangement, book a same-day courier (Uber or similar), or use an express parcel service if you're further away. We accept wedding bouquets from across Australia, including interstate — though longer transit can affect flower condition, so please follow our packing guide closely. If your wedding is outside Sydney, reach out before the big day so we can plan the best option together.
Can I change my mind after booking?
Each keepsake is made specifically for you and your flowers. Once production has started, changes, cancellations or change-of-mind refunds aren't available, subject to your rights under Australian Consumer Law — so it's worth being sure of your chosen option before confirming.
How do I look after my finished keepsake?
Keep it away from direct sunlight, moisture and humidity, in a dry, stable spot, and protected from impact. Never spray or apply water to the flower faces. With gentle care, your keepsake is designed to be a lasting piece for your home. Please inspect your keepsake as soon as it arrives — if anything looks wrong beyond the natural variations described in our guide, contact us within 7 days with photos and we'll take a look.
Will photos of my bouquet or keepsake be used anywhere?
We love documenting the pieces we create, and photos of your bouquet and finished keepsake may appear on our website, social media or marketing — never with private or identifying details shown. If you'd rather yours weren't featured, just let us know before booking.
